Introduction and Acceptance
Welcome to MyUNI AI-powered educational platform. These terms and conditions set out the rules, rights and obligations regarding the use of our platform.
By using the platform, you declare that you have read, understood and accepted these terms. If you do not accept the terms, please do not use the platform.
These terms are subject to the laws of the Republic of Turkey and Istanbul courts have jurisdiction.
Platform Usage
MyUNI is an educational platform designed to provide AI-powered personalized learning experiences.
You may only use the platform for legal purposes. The following activities are strictly prohibited:
• Sharing content that violates the rights of others
• Registering with false information or documents
• Sending spam or harmful content
• Actions that violate intellectual property rights
• Behaviors that threaten platform security
• Unauthorized sharing or copying of educational content
Educational Enrollment and Participation
You can enroll in educational programs and participate in courses through the platform.
You are responsible for ensuring that the information you provide in enrollment forms is accurate and up to date.
Providing incorrect or incomplete information may result in cancellation of your educational enrollment.
You must meet the specified prerequisites for participation in educational programs.
Educational programs are conducted as planned and changes are announced in advance.
Certificates are awarded for successfully completed courses.
Payment and Refund Policy
Payment for paid educational programs must be completed during enrollment.
Accepted payment methods: Credit card and debit card
Your access to the educational program begins after payment is completed.
IMPORTANT: No refunds are provided for paid educational programs.
Contact support team if you cannot access education due to technical issues.
Please inform the support team within 24 hours for payment-related issues.
Content and Intellectual Property
All educational content, AI algorithms, designs and materials on the platform are the intellectual property of MyUNI.
You cannot copy, distribute or use educational content for commercial purposes without permission.
Users are responsible for content created by platform users.
Permission from relevant copyright holders has been obtained for the use of third-party content.
Personalized content generated by AI is for personal use only.
Academic citations of educational materials can be made with proper attribution.
Artificial Intelligence Services
MyUNI platform provides personalized learning experience using artificial intelligence algorithms.
AI algorithms optimize educational content based on your learning data.
AI recommendations are for guidance purposes and final decisions are yours.
AI algorithms are continuously developed and updated.
100% accuracy is not guaranteed in artificial intelligence services.
AI performance is directly related to the quality of data you provide.
Service Availability
Although we strive to provide platform services 24/7 uninterrupted, we cannot guarantee 100% uninterrupted service.
Service interruptions may occur due to technical maintenance, updates or unexpected technical problems.
Users are informed via email as much as possible before service interruptions.
At least 24 hours advance notice is given for planned maintenance work.
Immediate intervention is made for emergency updates and security patches.
Your course durations are automatically extended due to service interruptions.
Liability Disclaimer
MyUNI cannot be held responsible for indirect damages that may arise from platform use.
Maximum care is taken for the accuracy of educational content on the platform, but no guarantee is given.
User educational success is directly related to personal effort and participation.
MyUNI is not responsible for third party links and external resources.
It is accepted that users use the platform at their own risk and responsibility.
Full responsibility is not accepted for educational interruptions that may occur due to data loss, system failures or security breaches.
MyUNI cannot be held responsible for results arising from AI recommendations.
User Conduct Rules
Regular and active participation in educational programs is expected.
Respectful behavior towards other students and instructors is mandatory.
Constructive and respectful communication must be established in forums and discussion areas.
Assignments and projects must be original, plagiarism is not allowed.
Spam, advertising or inappropriate content should not be shared on the platform.
Privacy and Data Protection
We fully comply with KVKK regarding the protection of your personal data.
Please review our Privacy Policy for detailed information.
Your learning data is used only to improve your educational experience.
Data used for AI algorithms is processed anonymously.
Multi-layered security measures and encryption are used for data security.
You can exercise your data subject rights at any time.
Data sharing with third parties is done only within the framework of legal obligations.
Account Cancellation and Banning
You can cancel your account at any time.
MyUNI may ban users who violate the terms from using the platform.
In case of account cancellation, no refund is made for paid active courses.
Please contact the support team for account closure requests.
In case of banning, platform usage rights and course access end immediately.
Opening fake accounts or providing false identity information is grounds for banning.
Changes and Updates
These terms and conditions may be changed in line with legal requirements or service updates.
Important changes are announced to users via email and platform notifications.
Updates are valid from the date they are published.
If you do not accept the changes, you can close your account.
Continuing to use the platform means that you accept the updated terms.
AI algorithms are continuously updated and improved.
Contact and Support
You can contact us for questions about terms and conditions:
• Email: info@myunilab.net
• Phone: +90 541 944 46 34
• Technical Support: 24/7 live support service
Important Notice
These terms and conditions contain the legal obligations you have agreed to by using the MyUNI educational platform. By continuing to use our platform, you are deemed to have committed to comply with these terms and conditions. If you have any questions or uncertainties, please do not hesitate to contact us.